---
title: What is my pay-it-forward balance
description: You can calculate this yourself or request this figure from Customer Support (email support@gogenerosity.com). This is calculated based on the total amount you have received from your customers and co
---

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# What is my pay-it-forward balance

You can calculate this yourself or request this figure from Customer Support (email [support@gogenerosity.com](mailto:support@gogenerosity.com)).

This is calculated based on the total amount you have received from your customers and corporate partners, minus the retail value of what you have distributed. The retail value of one unit is what we collect during your onboarding so we can accurately calculate this. 

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